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Counselling Services


Counselling in Schools


Why a contact... counsellor?


"It is widely accepted that schools which promote the health and wellbeing of pupils are also more likely to create an effective learning environment".


There are factors, which constrain the ability of school staff to provide effective counselling. These include; time constraints, the potential sensitivity and complexity of some problems presented, a lack of appropriate training, knowledge, skills and a lack of independence. Members of staff may be viewed as authority figures. When pupils are faced with workers who combine two roles, boundaries can become confused and responsibilities and accountability can conflict.


In contrast, a contact... counsellor, acting in his or her specialist role and in accordance with a recognised code of ethics BACP (British Association of Counsellors & Psychotherapists), is able to offer a service that is accessible, confidential (within defined limits) and of a consistently high standard. contact... counsellors have specific training, which will typically include:


  • children's rights, child protection, recognising the signs and symptoms of abuse
  • safe practices in working with children
  • children's development
  • methods of communicating with children and young people
  • approaches to tackling bullying and knowledge of its effects
  • the Framework for the Assessment of Children in Need and Their Families
  • sexual orientation awareness
  • substance misuse, including the effects on children of parental substance misuse
  • self harm
  • data protection
  • safe use of the internet
  • identification and management of domestic violence.


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